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05.19.2013

The leading manufacturer of sound masking & paging systems and complete acoustical solutions

Keep Private Information Private

Increase Patient Comfort with Affordable Sound Masking


If you are building, retrofitting or managing a healthcare facility where protecting patient health information is a concern, sound masking can be the best solution to meet your HIPAA oral privacy requirements — and the most cost-effective safeguard you can include. In addition, speech privacy is considered by many patients and doctors to be critical to patient satisfaction.

Lencore’s systems meet ASTM standards for speech privacy, and, Lencore has installed systems and documented its oral privacy solutions in an effort to meet the Health Insurance Portability and Accountability Act (HIPAA) for dozens of healthcare clients, including:

Pharmacies
Physician Offices
Employers
Life Insurers
Universities
Military Medical Bases
Hospitals
Medical Clinics
Public Health Authorities
Information Systems Vendors
Billing Agencies
Service Organizations

For details about how sound masking is used to meet HIPAA requirements, follow this link to Lencore’s Guide to HIPAA Oral Privacy, www.hipaaoralprivacy.com.

Download "Will You Achieve Oral Privacy?", an informative brochure from Lencore and USG, here.

Contact Lencore to discuss your facility, or schedule a visit for a sound and privacy evaluation.

Sound Effects - Design and Operations Solutions to Hospital Noise

By Dana Dubbs for Health Facilities Management Magazine (Sept. 2004)
Profile: Holy Spirit Hospital, 140,000 sq. ft., Ortenzio Heart Center Camp Hill,PA
Holy Spirit Hospital opted for sound masking when they discovered the cost of installing it in patient rooms, waiting areas and at nurses' stations, reception desks and transaction counters was less than the cost to carpet the nurses' stations alone. Read the full article here.

Testimonials -

“I would never build without sound masking again. It’s a safeguard we will take to prevent inadvertent exposure of private information. It also played a role in a double-digit improvement in our Patient Satisfaction Survey.”

Tim DeBlaey
VP Cardiovascular Services
Holy Spirit Hospital, PA

Understand your Oral Privacy Requirements

with a custom Privacy Index Report.™
Lencore’s Sound and Privacy Evaluation and Criteria™ (SPEC) software:



  • Diagnoses privacy levels before and after sound masking;
  • Provides articulation readings that meet ASTM standards for speech privacy; and,
  • Generates a Privacy Index Report that details the safeguards taken to meet HIPAA standards.
Learn more about SPEC™ here.

Speak Freely

Lencore’s Spectra® Sound Masking systems have been accepted as viable HIPAA oral privacy solutions, demonstrating that “reasonable safeguards” have been undertaken to limit disclosure of personal health information.

A Sound Partnership

Ceiling tiles from USG, combined with Lencore sound masking, create a complete acoustical solution. USG ceiling tiles have proven successful in healthcare facilities worldwide. Find out more about Lencore’s partnership with USG here.

To find out what Lencore can do for you click here or call:
516.682.9292