Boost HCAHPS Scores & Patient Comfort

Smart Acoustical Design for Healthcare

If you’re building, designing, managing, or working in a healthcare facility, you understand that the acoustical performance of these spaces is more critical now than ever. 

Careful acoustical design can help boost Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scores which will affect the level of reimbursement from Medicare & Medicaid Services (CMS). It’s important that these facilities are designed with the assessment in mind. An environment which produces fewer disruptions and allows for more consistent patient rest contributes to faster recovery and lower readmission rates.

Public data from HCAHPS surveys indicate that more than half of the hospitals across the U.S. are failing in the area of provision of quiet comfort. Nationally, the HCAHPS measure for “quietness around patient rooms at night” reveals that patients are marginally satisfied. Excessive noise and the resulting lack of sleep tops the list of patient complaints.  

Lencore’s COMFORTABLE sound masking solutions solve these problems & meet ASTM standards for speech privacy and ACMU standards for comfort. Lencore has installed systems for dozens of healthcare clients, improving their overall scores.

Contact Lencore to discuss your facility

View HCAHPS Scores of a Hospital near you