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Please note, tech support pages are for technical inquiries only. Please direct any sales related or order processing questions to info@lencore.com. You can reach tech support by phone at 516.802.7879.

Run into trouble or have a question?

We’re here to help. To make sure you reach the right team quickly, please choose the option below that best fits your inquiry.

Technical Support

For technical product and installation support, our tech support team is ready to assist. Phone: 516.802.7879 Email: support@lencore.com

General Inquiries

For all other sales-related or general questions, contact our customer service team: Email: info@lencore.com

Quotes and Design

For requests for quotes, quote revisions or refreshes, RUSH quotes, pricing and availability, wiring/flow diagrams, changes to drawings, closeout documents and submittals, or install/tuning requests, contact: Email: RFQ@lencore.com

Orders and Shipments

For submitting purchase orders, tracking shipments, general questions on orders in house, or coordinating an installer/tuner, contact: Email: PO@lencore.com

Installation and Tuning Completion

To submit a Tuning Ready Form, notify us of install/tuning completion, or send an install/tuning invoice, contact: Email: Installcomplete@lencore.com. (Please CC accounting@lencore.com on invoices.)

Returns

For RMA requests and returns, contact: Email: Returns@lencore.com

Please note: Technical support is for technical inquiries only. Using the correct contact above helps ensure the fastest response for every request.