Financial Institutions & Offices

FINANCIAL INSTITUTIONS & OFFICES

Protecting personal financial information starts with proper planning. 

According to the  Bureau of Consumer Protection, the Gramm-Leach-Bliley Act (GLBA) requires financial institutions – companies that offer consumers financial products or services like loans, financial or investment advice, or insurance – to explain their information-sharing practices to their customers and to safeguard sensitive data. Firms across the United States are responsible for client losses from mistakes due to employee distraction.

Sound masking can provide the appropriate levels of speech privacy to ensure that financial information that is communicated orally can be safeguarded against inadvertent disclosure and subsequent misuse.

CHALLENGES

  • Under the Gramm-Leach-Bliley Act (GLBA), financial firms, such as retail banks, call centers, and board rooms, have a responsibility to safeguard their clients’ personal financial information and help prevent pretexting.
  • Firms across the United States are responsible for client losses from mistakes due to employee distraction.
  • With less people in every office due to social distancing guidelines, offices are quieter than ever which effects the level of speech privacy.
  • Most worker mistakes and lower individual productivity can be attributed to workplace distractions such as overheard conversations.

 

“The sound quality and uniformity of the Lencore system was superior.”
Darrin Norbut
Senior Manager / Panduit Global Workplace Services

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