Case Study: Barrington Women’s Hospital
Barrington Healthcare for Women (BHCW) – a three location obstetrics and gynecology practice in Illinois, noticed significant patient dissatisfaction at their Crystal Lake, IL location. In particular, they identified acoustics, and specifically the patient’s perception of speech privacy, as a major component to this dissatisfaction.
Case Study: Cisco
Cisco Systems – the worldwide leader and $ 39.5B network company – is concerned about privacy. Their sales offices utilize a mixture of open plan design and “quiet” rooms for confidential conversations.