Lencore Certification Programs

Unlock Exclusive Benefits with Lencore's Certified Installer Programs

Join the ranks of elite integrators with Lencore’s Certified Installer Programs. Our reputation for providing superior sound masking, paging, and background audio systems is unmatched, as is our commitment to superior service.

While we want all integrators (structured cable, low voltage, audio-visual) to become Lencore Certified Installers, we encourage the most dedicated and expert installers to become Master Certified Installers, ensuring the highest quality experience for your business and your customers, and offering key benefits exclusively for this elite group.

Unlock Exclusive Benefits

The Lencore Advantage

Adaptable Technology

Lencore delivers the most adaptable and expandable Noise Management Solutions.

Superior Service

Our commitment to superior service is unwavering. From next-day quotations to top-notch technical support, we ensure a smooth and professional installation process from start to finish.

Benefits for All Certified Installers

  • Key Account Rewards Program: Qualify to earn annual rebates on equipment purchased through Lencore.
  • 24-Hour Design and Quotation: Receive prompt professional designs and a detailed BOM quote.
  • Wiring and Flow Diagrams: Simplify installations with comprehensive diagrams.
  • Close-out Documentation: As-builts and close out documents are promptly delivered at the end of every project.
  • Superior Technical Support: Access our in-house support team at every stage of your project.
  • Expanded Managed Service Offerings: Utilize our suite of software tools and benefit from additional revenue.
  • 10-Year Equipment Warranty: All our equipment is backed by a 10-year manufacturer warranty

Training Requirements: Virtual or on-demand training, renewable every 2 years. Complete the training on our Learning Platform, https://lencore.myabsorb.com/. BICSI will recognize this course for 2 BICSI CECs. 

lencore certified installer 1
lencore master certified installer 1

Enhanced Benefits for Master Certified Installers:

  • Enhanced Annual Rebates: Enjoy larger rebates on Lencore equipment purchases.
  • Priority Access to Leads and Projects: First right of refusal to projects in your market.
  • Limited Master Certifications Per Region: Ensure a higher share of installation opportunities with less local competition.
  • Priority Design and Quotation: Next-day turnaround and priority in the queue
  • Priority Technical Support with Extended Hours: Get priority access to our superior in-house team.
  • Acoustical Consultant-Level Commissioning: Advanced tuning & balancing to meet specifier community demands and access enhanced revenue opportunities.
  • Labor + Equipment Estimator Tool: Immediate calculation of labor and material cost for ROM ­­­­estimates.
  • Certification and Marketing Support: Showcase your expertise with a certificate, badge logo, primary placement on Lencore website, and co-branded marketing materials.
  • 10-Year Equipment PLUS 1-Year Labor Warranty: Lencore reimbursement of labor for replacement/repair of warrantied equipment. *

Training Requirements

First, complete the pre-requisite trainings on our Learning Platform, https://lencore.myabsorb.com/.

  • Installers who are new to Lencore must complete the Certified Installer Training and Basic Tuning and Balancing Training.
  • Installers who have previously installed Lencore equipment must complete the Standalone i.Net Certified Installer course and the Basic Tuning and Balancing Training.

After the pre-requisite online training is completed, your local sales representative will determine your eligibility to be invited to participate in the MCI program. If invited, you will be required to complete an Advanced Tuning & Balancing training via a live virtual or in-person presentation, renewable every 2 years.

BICSI will recognize the on-demand version of this course for 1 BICSI CEC, and the instructor-led version for 2 BICSI CECs.

* Installation labor on Master Certified projects will be warranted for 1 year by Lencore regardless of if it’s a turnkey project or not, if it is an equipment failure problem. Reimbursement at a negotiated rate.

Master Certified Training Requirements

First, complete the pre-requisite trainings on our Learning Platform, https://lencore.myabsorb.com/.

  • Installers who are new to Lencore must complete the Certified Installer Training and Basic Tuning and Balancing Training.
  • Installers who have previously installed Lencore equipment must complete the Standalone i.Net Certified Installer course and the Basic Tuning and Balancing Training.

After the pre-requisite online training is completed, your local sales representative will determine your eligibility to be invited to participate in the MCI program. If invited, you will be required to complete an Advanced Tuning & Balancing training via a live virtual or in-person presentation, renewable every 2 years.

BICSI will recognize the on-demand version of this course for 1 BICSI CEC, and the instructor-led version for 2 BICSI CECs.

* Installation labor on Master Certified projects will be warranted for 1 year by Lencore regardless of if it’s a turnkey project or not, if it is an equipment failure problem. Reimbursement at a negotiated rate.

Equipment Revenue AnnuallyCertified Installers Rebates**Master Certified Installers Rebates**
$50,0001%2%
$150,0002%3%
$250,0003%4%

** Rebates will be paid in the form of equipment credit.

Lencore Certified Commissioning Specialists

Lencore will maintain its roster of tuning and balancing experts, including the services provided by our Independent Manufacturer Representatives. Lencore Certified Commissioning Specialist is a new designation to signify our most well-trained commissioning experts.

Lencore manufacturer’s representatives and legacy commissioning resources who currently perform tuning and balancing will have the opportunity to become Lencore Certified Commissioning Specialists. In order to obtain this certification individuals must complete the Advanced Tuning & Balancing Training and must adhere to Lencore-approved testing, measurement, and reporting equipment standards.

Lencore Certified Commissioning Specialists will be utilized for tuning and balancing for projects where advanced commissioning is required, the Master Certified Installer elects not to perform the tuning, or an integrator who is not Master Certified requires commissioning of the system post-installation.

lencore certified commissioning specialist scaled

Ready to Elevate Your Installations?

Become a Lencore Certified Installer and unlock a world of benefits and opportunities. Elevate your installations, enhance your revenue, and join a network of industry leaders committed to excellence. Contact us today to learn more about our Certified Installer Training programs and start your journey towards becoming a Lencore Master Certified Installer. General Eligibility Requirements and Details:
  • Each group must have a master certified individual on each project with supervisory capacity, overseeing installation and/or commissioning services.
  • Equipment revenue threshold of 5 projects or $50k annualized in equipment purchases ***
  • Master Certified Installer: Complete Certified Installer Training and Enhanced Tuning & Balancing Training for Acoustical Consultants.
  • Factory Certified Commissioning Expert: Legacy Lencore commissioning experts must complete Enhanced Tuning & Balancing training for Acoustical Consultants.
  • Responsible for continuing training as deemed necessary by manufacturer under reasonable notice period at Lencore’s sole discretion (ex: upon new product launches for re-certification).
  • Master Certified Installers who do not wish to do the commissioning on a project may engage a Lencore Certified Commissioning Specialist to tune and balance.
*** If not maintained, certification can be withdrawn / installer can be removed from program.

Master Certified Installer Enhancement Badges

product expert image

The Product Expert Badge Training contains two modules: Estimating and Installation Guidelines.

By the end of this training, you should feel more confident interpreting Lencore drawings, understanding speaker placement rules, avoiding common installation mistakes, and building more accurate budget estimates during the early stages of projects.

Incentives include turnkey installation opportunities and access to Lencore’s Estimating Tool.

commissioning expert image

Lencore’s Engineering team must sign off on at least one acoustical consultant-level project, including required testing and reporting to grant the Commissioning Expert Badge.

Complete this form with the required information: https://lencore.formstack.com/forms/commissioning _expert_badge_1acp. You will be notified about your approval status via email.

Incentives include tuning and commissioning revenue.

sales expert silver
mci enhancement logo
sales expert platinum image

The Sound Masking Sales Master Training covers selling to end customers and winning as an integrator. In ten
modules built for field-ready selling, you’ll gain advanced knowledge on sound masking foundations, telling the
ROI story, all sound masking verticals, Lencore systems, adding sound masking to every proposal, and
objection handling to close more deals. Pass the certification quiz to complete the training, then your badge
level and extra rebate is determined by annual Lencore equipment purchases.

Levels & Incentives (double standard 1%-3% at each tier) – ENHANCED
Platinum – $250k+ in annual equipment sales (+3% rebate = 6% total)
Gold – $150k+ in annual equipment sales (+2% rebate = 4% total)
Silver – $50k+ in annual equipment sales (+1% rebate = 2% total)